PICK - UP POINTin Hamburg & Berlin
Shipping
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Shipping within Germany can take up to 2 - 5 working days if shipped insured via DHL, which I generally do. If you want express shipping, you can expect delivery between 1-2 days.
Shipping abroad can take up to 14 working days. Due to global supply chain challenges, delivery times may be longer than usual.
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Shipping costs may vary by region and are calculated at checkout.
Here are the full details of my shipping policy.
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Yes, I offer free shipping on large domestic orders.
Check your cart to see the current free shipping offer. Domestic orders of €50 or more are automatically delivered free of shipping costs. Within Europe from a purchase value of €100.
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Yes, I ship internationally.
Please note that free shipping does not apply to international orders and that shipping costs may vary by region.
Shipping / Returns / Jewelry Care / Eco Silver
Payments & Safety
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All direct payment gateways adhere to the standards set by PCI-DSS, administered by the PCI Security Standards Council, a collaborative effort of brands such as Visa, MasterCard, American Express and Discover.
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Yes, I accept online payments. All payment processing and important customer information is quick, easy and secure.
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Payments from major credit card companies such as Visa, Mastercard and American Express are accepted, as well as PayPal, ApplePay, direct bank transfers and more. offered.
Return & Refund
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A refund request must be made within the two-week cancellation period of the date of purchase.
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Auf unserer Seite Refund Policy findest Du weitere Informationen zum Thema Umtausch, Rückgabe, Reklamation & Reparatur Service
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In general, the customer bears all shipping costs for the return and is liable for an insufficiently stamped return or if it is sent uninsured and possibly does not arrive at the seller.
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Die grundlegend gegebene Patina, welche sich bei Messing natürlicherweise absetzt, sowie auch bei versilbertem Schmuck und Silber, geben keine Berechtigung für eine Reklamation, da es sich um einen naturgemäßen Vorgang handelt und man sich beim Kauf von Messing oder Silberschmuck darüber bewußt sein sollte.
Bitte beachte: Ab Kauf erklärst Du Dich zudem mit den AGB´s & Rücknahmebedingungen einverstanden.
